Directors & Leadership Team
Board of Directors
Chairman of the Board
Mr Willis has had a career spanning over 40 years within financial services, including board and executive management positions with major European and Australasian banks. He has completed a Management Development program at the Harvard Business School. Mr Willis is a Senior Fellow of the Financial Services Institute of Australasia, Australian Institute of Bankers, Australian Institute of Company Directors, Chartered Institute of Bankers (Scotland) and the Governance Institute of Australia. Mr Willis was appointed the Chairman of the Board on 30 October 2018. Mr Willis is ASL Chair, Chair of the Governance & People & Culture Committee, and member of the Contracts & Pricing and Risk Committee.
Ms Bels is a professional non-executive Director with extensive legal, governance, risk management and financial expertise. Ms Bels has over 25 years’ experience across the government, member services and international banking and finance sectors having previously held the role of General Counsel & Board Secretary for the Export Finance and Insurance Corporation and General Counsel (and Chief Risk Officer) for the Law Society of NSW. She is currently a Non-Executive Director of Australia & New Zealand Recycling Platform Limited (Techcollect), CBHS Corporate Health Pty Ltd and Active Super. She also chairs a number of Committees for these companies. Ms Bels is the Chair of the company’s Risk and Contracts & Pricing Committees and is a member of the company’s Audit and Governance & People & Culture Committees.
Newcastle Permanent Building Society
Mr Colless is currently the Chief Financial Officer of Newcastle Permanent Building Society Limited. He is a Chartered Accountant with over 20 years’ experience in financial services industry, chartered accounting and commercial enterprises. Mr Colless holds a Bachelor of Commerce from the University of Sydney and a Master of Business Administration from the Macquarie Graduate School of Management. Mr Colless is a member of the company’s Audit and Risk Committees.
Ms Crasto is Head of Payments and Cards with Volt Bank and has over 18 years’ global transaction banking and portfolio management experience. Her experience includes corporate and public sectors in the areas of financial services, cash management, international payments, digital product development & transformation, client services and regulatory compliance across payment streams which include SWIFT, AusPayNet, eftpos, BPAY and VISA. Prior to joining Volt Bank Ms Crasto held senior roles, locally and internationally, in Westpac, Citigroup and ABN AMRO. Ms Crasto holds a Bachelor of Commerce and Certification in International Cash Management. Ms Crasto is a member of the company’s Digital Committee.
Mr Dinnie is a Director of CareFlight Limited, Integrated Research Limited and a director of a number of private companies. He is also Chair or member of several other Audit & Risk Committees of the NSW public sector and private sector entities. He was previously a partner with Ernst & Young for 25 years specialising in audit, risk, advisory and IT services. Mr Dinnie is the Chair of the company’s Audit Committee and is a member of the company’s Risk, Contracts & Pricing, and Governance & People & Culture Committees.
Mr Grounds is the CEO of the The Capricornian Ltd. Mr Grounds has over 30 years in total in Financial Services, in both urban and regional locations, and has undertaken a range of senior management and executive roles focusing on effective leadership, people, customers, operations, marketing, business analysis/project management and organisational change and improvement. Mr Grounds holds a Bachelor of Arts (Economics) UQ, Graduate Diploma of Management CQU, Graduate Diploma of Financial Administration CQU and Master’s Degree in Business Administration.
Mr Kevin Potter is Chief Customer Officer of Heritage Bank Limited. Mr Potter has more than 30 years experience in the financial services industry and prior to Heritage held senior management roles with Suncorp and National Australia Bank encompassing risk, sales, distribution, product and projects. He has a keen interest in leadership and the role of culture, particularly the importance of psychological safety. Mr Potter holds a Bachelor of Arts from Latrobe University, Graduate Diploma in Business from Monash University and has completed the Harvard Advanced Management Program and is a member of the company’s Digital and Risk Committees.
Mr Ryan is the Chief Executive Officer of IMB Limited. Mr Ryan joined IMB Limited in 1999. Mr Ryan is a director of IMB Financial Planning Limited and The Flagstaff Group. Mr Ryan was appointed to the University of Wollongong Council by the NSW Minister for Education and Training in January 2010 and is on the Board of the University of Wollongong in Dubai. Prior to joining IMB, Mr Ryan held the positions of Managing Director, Chief Financial Officer and Company Secretary at Australian Resources Limited. Mr Ryan has extensive experience in finance and management at senior executive and Board level, has been involved in the formulation and implementation of strategic business plans and financial restructuring, staff management and development, as well as evaluation of acquisitions and divestments. Mr Ryan is a member of the company’s Digital and People & Governance & Culture Committees.
Mr White has been working in the finance and manufacturing industries for close to 30 years. He joined Greater Bank Limited in 2010 as Chief Information Officer. Mr White has 16 years exposure to the operation of payment schemes in Australia. In his current role, Mr White has executive management of Greater Bank’s payment functions as well as the technology functions. Mr White is the Chair of the company’s Digital Committee.
Chief Executive Officer
Mr Tibbles is an accomplished payment professional with over 25 years of experience working in the Information Technology and Payments industry in Australia and overseas. He has held roles at CBA, Westpac, Clydesdale & Yorkshire Bank, Wirecard NZ and Verifone. Mark possesses a wide range of skills covering Payments, E-payments, Merchant Services, Business Relationship Management, Product Management/Development, Sales/Relationship, Strategy, Marketing, Operations and Delivery, Fraud and Risk Management.
Chief Financial Officer
Mr Roberts is a pragmatic, commercially focused finance professional with a track record of accomplishment in enabling organisations to succeed. A fellow of CPA Australia and Master of Commerce from Macquarie University, Mr Roberts has held senior Finance roles in Australia and internationally and has led change and strategic projects as a management consultant and finance executive.
Chief Risk Officer
Ms Westman has over 10 years’ experience working in Internal Audit and Operational Risk Management. During this time, Rubi spent several years working as an Internal Audit Manager in a Big 4 CA Firm in Sydney. Rubi has extensive experience in working with Internal Audit and Risk Management policies, procedures and systems across a wide range of industries including Financial Services, Consumer Business, Sales & Marketing, Construction within both Australia and the United Kingdom. Rubi holds a Bachelor of Commerce Degree majoring in Accounting and Commercial Law, and is a Member of the Australasian Mutuals Institute.
Company Secretary & Chief Compliance Officer
Mr McGregor has over 25 years of experience working in Risk Management, Compliance, Project Management, Governance, Company Secretarial and Internal Audit. During this time Allan has gained extensive experience through roles in Banking, Insurance, Foreign Exchange and Energy industries in Australia including broader involvement in the Asia Pacific region. Allan holds a Bachelor of Science Degree and Master of Commerce in Finance and is a Member of the Governance Institute of Australia.
Chief Product Officer
Mr Gunthorpe has over 25 years of experience across the Banking and Financial Services Industry. Trent has held senior leadership roles, locally and internationally, for GE Capital, American Express, Cuscal and in Venture Capital. Throughout this time, Trent has developed expertise across the Payments segment, building businesses, launching products, leading multiple high performing teams and delivering major transformations with a passion for driving innovation and change. Trent holds various qualifications in business, banking, quality, project management, technology and is a member of the Financial Services Institute of Australasia, Fintech Australia and the Australian Institute of Company Directors.
Chief Information Officer
Mr Klauzner is a passionate and accomplished technology leader with over 30 years’ experience in IT in Banking, Finance, Transport, and Travel industries. Leveraging his leadership and technology experience, Paul has had an extensive career building and implementing innovative, robust, and secure information technology environments for organisations such as Police Bank, GIO, TNT and Menulog. Paul holds a degree in Electrical Engineering and is an active participant of the various technology-focused forums.